At okok.ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines.
Important: This Privacy Policy applies to all users of the okok.ph platform, including the website at okokph.one and any associated services. By registering an account or using okok.ph, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
okok.ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors. This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This policy describes the types of personal information we collect from you when you use okok.ph, the purposes for which we process that information, the parties with whom we may share it, the security measures we employ to protect it, and the rights you have with respect to your personal data.
We encourage you to read this Privacy Policy carefully and in full. If you have questions about any part of it, please contact our Data Protection Officer (DPO) using the details provided in Section 14.
The data controller responsible for your personal information collected through the okok.ph Platform is:
okok.ph collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:
okok.ph collects personal data through the following means:
okok.ph processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes and the corresponding legal basis under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity; Legal obligation (AMLA, PAGCOR) |
| Processing deposits, withdrawals, and bets | Contractual necessity |
| Fraud prevention and security monitoring | Legitimate interest; Legal obligation |
| Anti-money laundering (AML) compliance | Legal obligation (RA 9160 as amended) |
| Responsible gaming monitoring and intervention | Legal obligation; Legitimate interest |
| Customer support and dispute resolution | Contractual necessity; Legitimate interest |
| Sending transactional notifications (deposits, withdrawals, security alerts) | Contractual necessity |
| Sending promotional communications (bonuses, offers) | Consent (you may opt out at any time) |
| Platform analytics and service improvement | Legitimate interest |
| Compliance with PAGCOR reporting requirements | Legal obligation |
Note: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team.
okok.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (GCash, Maya, BPI, BDO, and other Philippine banks), cloud hosting providers, fraud detection services, and customer support platform providers. All such providers are contractually bound to process your data only as instructed by okok.ph and to maintain appropriate security standards.
okok.ph is required by Philippine law to disclose certain player data to regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and courts or law enforcement agencies acting under a valid legal order. We will only disclose the minimum data necessary to satisfy such requirements.
In the event of a merger, acquisition, or sale of all or substantially all of okok.ph's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
We may share your data with third parties in any other circumstances where you have given your explicit prior consent.
okok.ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
okok.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in harm to you, okok.ph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.
okok.ph uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze usage patterns. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okok.ph Platform. A full Cookie Policy is available upon request from our support team.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by okok.ph:
Know what personal data we collect, why we collect it, and how it is used — which is the purpose of this Privacy Policy.
Request a copy of the personal data we hold about you, including information on how it has been processed.
Request correction of inaccurate or incomplete personal data. Some corrections require re-submission of KYC documents.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Object to processing based on legitimate interest, including direct marketing. We will cease such processing unless we have compelling grounds.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
To exercise any of these rights, please submit a written request to our Data Protection Officer at [email protected]. We will respond within fifteen (15) business days. We may require you to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
okok.ph strictly prohibits the use of its Platform by individuals under the age of 21 years, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from persons under 21.
If we discover or have reason to believe that a registered account belongs to a person under 21, we will immediately suspend the account, void any associated bets or winnings, and securely delete the personal data of the minor in question. Any deposits made by a minor will be returned to the originating payment method after deduction of any applicable processing fees.
If you believe a minor has registered on okok.ph, please contact us immediately at [email protected].
okok.ph primarily stores and processes personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines (for example, cloud infrastructure providers or fraud detection services with global operations).
Any such cross-border transfer of personal data is conducted only where:
We will not transfer your personal data to jurisdictions that do not provide adequate protections without your explicit consent.
okok.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the okok.ph Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
Every privacy commitment below is backed by technical controls, legal obligations, and a team that genuinely cares about your data.
All data transmitted between your device and okok.ph is protected with 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your credentials and financial details are never sent in plain text.
okok.ph is fully compliant with Republic Act No. 10173 (Data Privacy Act of 2012). We have a registered Data Protection Officer and follow NPC guidelines for data collection, processing, and breach notification.
We will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the okok.ph Platform and comply with Philippine regulatory requirements.
You can access, correct, or request deletion of your personal data at any time. Our DPO responds within 15 business days. You also control your marketing preferences directly from your account dashboard.
Every okok.ph login is protected by SMS OTP two-factor authentication. Even if your password is compromised, your account remains secure without the one-time code sent to your registered mobile number.
We keep your data only as long as legally required — typically five years for KYC and transaction records under PAGCOR and AMLC rules. After that, data is securely deleted or anonymized.
Now that you know how we protect your privacy, join hundreds of thousands of Filipino players who trust okok.ph for sports betting, casino games, and more — all secured and PAGCOR regulated.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.